Last Updated: [Insert Date]

At Woviqueen, we approach your privacy with the same care and respect we apply to our sustainable fashion practices. This Privacy Policy explains how we collect, use, and protect your personal information when you visit woviqueen.com or make purchases from our collection of conscious clothing.

1. Information We Collect

In keeping with our minimalist philosophy, we only collect what’s necessary:

  • Order Information: When you purchase our Halter, Maxi, Midi, Mini, or Wrap Dresses, we collect your name, shipping address, email, and payment details (processed securely by our partners).
  • Account Information: If you create an account, we store your name, email, and password (encrypted).
  • Communication Data: Messages sent to [email protected] or through our contact forms.
  • Technical Data: IP address, browser type, and device information for security and analytics.

2. How We Use Your Information

Your data serves these conscious purposes:

  • Process and fulfill your sustainable fashion orders
  • Provide customer support from our Edinburgh team
  • Improve our website and products responsibly
  • Send important service communications (order confirmations, shipping updates)
  • With consent, share our sustainability journey through marketing (always opt-out available)

3. Data Sharing & Disclosure

We treat your data as carefully as we select our organic fabrics:

  • Payment Processors: PCI-DSS compliant partners (Visa, MasterCard, JCB, PayPal) handle transactions – we never store full payment details.
  • Shipping Partners: Only necessary delivery information is shared with logistics providers.
  • Legal Requirements: We may disclose information if required by UK or EU law.

We never sell your data to third parties for marketing purposes.

4. Data Storage & Security

Security is woven into our operations:

  • All data is stored on secure servers with limited access
  • 256-bit SSL encryption protects all transactions
  • Regular security audits by independent experts
  • Payment details are processed externally – we store only order information
  • Data is retained only as long as necessary for legal or business purposes

5. Your Rights

You have control over your data, just as you do over your sustainable wardrobe:

  • Access: Request a copy of your personal data
  • Correction: Update inaccurate information
  • Deletion: Request erasure where applicable
  • Restriction: Limit how we use your data
  • Objection: Opt-out of marketing communications
  • Portability: Receive your data in a machine-readable format

To exercise these rights, contact [email protected]. We respond within 30 days as required by GDPR.

6. Cookies & Tracking Technologies

Our website uses cookies as thoughtfully as we select our materials:

  • Essential Cookies: Necessary for site functionality and secure checkout
  • Analytics Cookies: Help us improve our service (anonymous data)
  • Preference Cookies: Remember your selections (like currency preference)

You can manage cookies through your browser settings. Note that disabling essential cookies may affect your shopping experience.

7. International Transfers

Based in Edinburgh, we primarily process data within the UK and EU. When transfers occur outside these areas, we ensure adequate protection through:

  • EU Standard Contractual Clauses
  • GDPR-compliant data processing agreements

8. Children’s Privacy

Our sustainable styles are designed for adults. We do not knowingly collect data from children under 16. If we become aware of such collection, we will take steps to delete the information.

9. Policy Updates

We may update this policy as our sustainable practices evolve. Significant changes will be communicated through our website or email. The “Last Updated” date at the top indicates the latest revision.

10. Contact Us

For privacy questions or to exercise your rights, contact our Edinburgh team:

Woviqueen Sales
49 William St, Edinburgh, GB EH2H 3BB
Email: [email protected]

We’re committed to resolving any concerns about your privacy and our data practices.